Shipping Policy
Shipping Policy
Introduction
At Helping Freedom Club, we are committed to providing a seamless and efficient shipping experience for our customers. Below are the details of our shipping policy:
Shipping Rates and Delivery Times:
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We offer a variety of shipping options to cater to your needs, including standard, expedited, and
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overnight shipping. Shipping rates and delivery times vary based on the shipping method selected and the destination of your order.
Standard shipping typically takes 5-7 business days, expedited shipping takes 2-3 business days, and overnight shipping delivers within 1 business day.
Order Processing:
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Orders are processed within 1-2 business days of receiving them. Please note that orders placed after 2 PM on Fridays, or on weekends and holidays, will be processed on the next business day.
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Once your order has been processed, you will receive a confirmation email with tracking information to monitor the status of your shipment.
International Shipping:
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We offer international shipping to select countries. Delivery times and shipping rates for international orders may vary based on the destination and customs regulations.
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Please be aware that international shipments may be subject to additional customs fees, duties, and taxes, which are the responsibility of the recipient.
Returns and Exchanges:
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If you are not satisfied with your purchase, you may return or exchange items within 30 days of receipt. Items must be in their original condition and packaging. Please refer to our Return Policy for detailed instructions on how to proceed with returns and exchanges.
Lost or Damaged Shipments:
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In the event that your order is lost or damaged during transit, please contact our customer service team immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or a refund as quickly as possible.
At Helping Freedom Club, your satisfaction is our priority. Should you have any questions or concerns regarding our shipping policy, please feel free to contact us at contact@helpingfreedom.club.